How can I pay for the policy?

You are able to pay by debit card over the phone or instalment facilities are usually available.  Should you wish to pay by monthly instalments full information as to the payment basis will be provided once you decide to proceed with cover. Please note that the implementation of the EU Consumer Credit Directive from February 2011 means we have to provide specific information to you so you are able to decide if that basis of payment is right for you.  We are also legally obliged to advise you of the interest rate applicable and APR and inform you of who is providing the credit facility and our relationship with them.

You also need to be aware that whoever provides the instalment facility may carry out credit checks which might involve use of a credit reference agency.

What Excesses will I pay?

Tools & Business Equipment and Transit £50, Third Party Property Damage £250, Glass £100, Computer Equipment £200, Property All Risks £100.

Will I need to complete any forms?

NO. The Insurer's policy is based on a statement of fact.

What cover do you offer?

Standard cover includes Public Liability insurance and Tax & Property Protection. Other sections can be included to cover Business Equipmentand Stock in Transit, Employers Liability cover plus Employment and Prosecution Protection.

Will I receive my documentation quickly?

YES. All documentation is issued by us and will include your policy schedule and any relevent certificates.

Will you inform me when it is due for renewal?

YES. Giving you plenty of time to review your cover and terms for the following year.

How can I adjust my levels of cover?

By simply contacting the FloriGuard Gardeners team on 0845 313 9871 (if you're adjusting a quotation) or
0845 313 9872 (if you're adjusting an existing policy)

How do I make a claim?

General Claims Helpline:         0500 114477(24 Hours)

Or contact us on 0845 313 9872 for further assistance

Or contact us on 0845 313 9872 for further assistance.

How quickly can I arrange cover?

NOW. Over the phone with the FloriGuard Gardeners team on 0845 313 9871

How long does a quotation take?

Its easy, about 5-10 minutes!

Who is the insurer?

AXA Insurance